Online Purchase Terms and Conditions

Payment Methods

You can pay for Luxoft Training courses and our other services (hereinafter - Services) using:

Payment via banking cards

For payment orders we accept all credit and debit cards that are part of international payment systems - VISA International, MasterCard Worldwide.

If there are any issues with the online payment you must first contact the support service of your bank.

In case of dispute concerning the funds withdrawal or crediting of funds to your bank card, it is necessary to apply to the bank, which provides your card.

The safety of the payment procedure is ensured by traffic encryption (SSL).

Features of payment via Visa Electron and Maestro cards:

Make sure that your card has a CVV2 (CVC2) code, located on the back of a card.

Attention for foreign cardholders!

According to the requirements of the international payment systems, in order to improve the security level of the payment process a 3D Secure / Secure Code technology is used (special security technology for on-line payments).

If your bank has no appropriate certificate to use this technology, your payment via the payment system can be denied.

Security Policy

Payment by credit card is made through the website of the electronic payment system Chrono Pay. Security of payments through Chrono Pay is ensured by an SSL protocol used for confidential information transmission from a customer to a Chrono Pay server for further processing.

The further transmission of information is carried out via closed banking networks which are practically impossible to penetrate.

The processing of confidential customer information (credit card numbers, cardholder, expiration date etc.) is done in the processing center of the bank that is contracted to provide services to an Internet shop. Thus, nobody, not even a seller, can receive the customer's personal and credit card data, including information on his purchases in other shops.

The protection of confidential information during the transmission between the client and the system server is ensured by an SSL 3.0 protocol. The server certificate is issued by Thawte - a recognized center for digital certificates.

You can verify the authenticity of the server's certificate.

Cashless payments under the Contract for payment of services:

You can pay by filling out an account offer (for individuals) or by signing a contract for the provision of services (for legal entities and representatives of the customer).

For payment under a service contract, please contact:

Contact person: Ioana Molnar

Email: it-trainings@luxoft.com

Information about the provision of paid services

Within 8 hours of payment you will receive an invitation email to the event containing all the necessary information.

Exchange and return

For any refunds you need to submit a written application to Luxoft Training together with a scanned copy of your ID using the following email address: it-trainings@luxoft.com. The amount of money paid for the service will be refunded (net of commissions):

In case of payment by banking card the sum will be refunded to your card;

Note: The refund is offered only if the client sends a written application to Luxoft Training no later than two days before the date of the provision of the earliest service included in the order.

Note: In case of any disputes, Luxoft Training reserves the right to offer another service of equal or greater value than the first (unused services) and similar in content, instead of the unused service.

For exchange and return please call using the contact information for your city.