DescriptionThis is an IIBA endorsed course, dedicated to studying the “Business Analysis Planning and Monitoring” knowledge area of the BABOK Guide 3.0. The training focuses on tasks such as eliciting, documenting, and communicating business analysis information, as well as how to collaborate with stakeholders while preparing for elicitation and confirming its results.
The BABOK Guide is an internationally recognized standard for the practice of business analysis. It summarizes the experience of leading business analysts around the world and describes 30 major tasks of business analysis, along with 50 techniques that are commonly used for solving these tasks.
The major challenge with self-studying the BABOK Guide is that, while describing the typical tasks of business analysis, it does not explain when and how one should perform these tasks. It assumes that business analysts will be able to answer these questions on their own, based on their personal experience and specifics of a particular project. Besides that, the BABOK Guide provides very few examples that might help analysts relate the theoretical knowledge to their daily practice.
The purpose of this course is to overcome that challenge. A systematic explanation of tasks related to eliciting business analysis information and collaborating with stakeholders is accompanied by detailed information based on real-life examples from both the instructor’s personal experience and the best practices. Participants will take part in training exercises that help consolidate their understanding. We will also explore some examples of IIBA certification exam questions.
Professional Development Hours (PDH) - 16
for further IIBA certification
We highly recommend completing an introductory course on business analysis before attending this one.
What is “Elicitation”?
- What do we elicit?
- How do we elicit?
Performing of elicitation
- Prepare for elicitation
- Conduct elicitation
- Confirm elicitation results
- Techniques for research
- Collaborative techniques
- Techniques for experiment
- Communicate business analysis information
- Manage stakeholder collaboration
Victoria Cupet is a certified coach, trainer, consultant, best-selling author, and speaker, as well a loving wife and mother of two boys. She has a vast experience in professional fields, such as business analysis, process management, and project management, as well as in personal development area.
As an expert, Victoria has a key role in promoting business analysis on local, regional and international level. To achieve her purpose of contributing to growth of business analysis profession Victoria contributed as an author for Business Analysis Body of Knowledge® (BABOK® Guide) v3.0 published by International Institute of Business Analysis (IIBA) and a Subject Matter Expert (SME) for the Business Analysis Foundational Standard created by the Project Management Institute (PMI).
Victoria’s deep knowledge and strong commitment are proved by more than 20 international certifications. In business area, some of her credentials are: Certified Business Analysis Professional™ (CBAP®), PMI Professional in Business Analysis (PMI-PBA), Project Management Professional (PMP), and many others.
Beyond her vast consulting background Victoria is recognized as certified Business Trainer, trainer for Neuro-Linguistic Programing (NLP), and trainer for Personal Development Programs. In these roles, she supports professionals to advance their career, by helping them learn new skills, as well as to successfully prepare for various certification exams.
As an author and motivational speaker, Victoria is empowering her audience to believe in the true potential and dream big! Victoria is co-author of the best-selling book "The Road to Success" with Jack Canfield! In 2016 Victoria was recognized as one of America’s Premiere Experts®.