DescriptionThis is an IIBA endorsed course, dedicated to studying the “Business Analysis Planning and Monitoring” knowledge area of the BABOK Guide 3.0. The training focuses on tasks such as eliciting, documenting, and communicating business analysis information, as well as how to collaborate with stakeholders while preparing for elicitation and confirming its results.
The BABOK Guide is an internationally recognized standard for the practice of business analysis. It summarizes the experience of leading business analysts around the world and describes 30 major tasks of business analysis, along with 50 techniques that are commonly used for solving these tasks.
The major challenge with self-studying the BABOK Guide is that, while describing the typical tasks of business analysis, it does not explain when and how one should perform these tasks. It assumes that business analysts will be able to answer these questions on their own, based on their personal experience and specifics of a particular project. Besides that, the BABOK Guide provides very few examples that might help analysts relate the theoretical knowledge to their daily practice.
The purpose of this course is to overcome that challenge. A systematic explanation of tasks related to eliciting business analysis information and collaborating with stakeholders is accompanied by detailed information based on real-life examples from both the instructor’s personal experience and the best practices. Participants will take part in training exercises that help consolidate their understanding. We will also explore some examples of IIBA certification exam questions.
Professional Development Hours (PDH) - 16
for further IIBA certification
We highly recommend completing an introductory course on business analysis before attending this one.
What is “Elicitation”?
- What do we elicit?
- How do we elicit?
Performing of elicitation
- Prepare for elicitation
- Conduct elicitation
- Confirm elicitation results
- Techniques for research
- Collaborative techniques
- Techniques for experiment
- Communicate business analysis information
- Manage stakeholder collaboration