Assertiveness

Assertiveness
In this training you’ll learn how to have more productive relationships with those around by developing the skills required to express your feelings and thoughts in a constructive way while respecting the rights of others.
8 hours
Online
English
SS-087
Assertiveness
Sign Up
Duration
8 hours
Location
Online
Language
English
Code
SS-087
Schedule and prices
€ 210 *
Training for 7-8 or more people? Customize trainings for your specific needs
Assertiveness
Sign Up
Duration
8 hours
Location
Online
Language
English
Code
SS-087
Schedule and prices
€ 210 *
Training for 7-8 or more people? Customize trainings for your specific needs

Description

Using assertive communication in your personal behavior is a matter of practice and more practice. And this is what this training is about – finding out about different methods and using them in practical sessions to become more effective in communicating with others.
After completing the course, a certificate
is issued on the Luxoft Training form

Objectives

During the training, participants will:

  • Take care of their own interests while considering others;

  • Adjust their form of expression to the situation and person, giving constructive feedback;

  • Increase motivation and effectiveness in communication;

  • Recognize conflicts, prevent or resolve them positively;

  • Raise their self-esteem.


Target Audience

All people who would like to improve their communication skills.

Prerequisites

SS-088 Enhanced Interpersonal Communication

Roadmap

  • Assertiveness - what is it? The concept and foundations of assertiveness;
  • Assertive behavior versus other behaviors
  • I have a right to... - personal rights and their importance in improving the quality of relationships with other people;
  • Specific tools for Assertive communication
  • Giving constructive feedback – how to talk and not get into conflicts
  • Escalating assertion – Pamela Butler’s 4 steps
  • Saying „NO” – how to refuse and at the same time maintain good relationships
  • Reacting to criticism and verbal attack
  • Work on positive self-talk - how to increase your self-esteem.

Schedule and prices
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Your benefits
Expertise
Our trainers are industry experts, involved in software development project
Live training
Facilitated online so that you can interact with the trainer and other participants
Practice
A focus on helping you practice your new skills
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