Assertiveness | | Business Trainings, Communications
Assertiveness
Duration
16 hours
Location
Online
Language
English
Code
SS-087
€ 240 *
Training for 7-8 or more people? Customize trainings for your specific needs
Description
In this training you’ll learn how to have more productive relationships with those around by developing the skills required to express your feelings and thoughts in a constructive way while respecting the rights of others. You will discover how to respond to negative reactions from those around you and how to work on feeling good about yourself.
After completing the course, a certificate
is issued on the Luxoft Training form
is issued on the Luxoft Training form
Objectives
- How to focus on your own objectives while considering those around you
- How to adapt your communication to the situation and person and give constructive feedback
- How to increase motivation and effectiveness
- How to recognize conflicts and resolve them in a positive way
- How to improve your self esteem
Target Audience
- Managers
- High potentials
- Anybody interested in becoming more assertive
Roadmap
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- Assertiveness - what is it? The concept and foundations of assertiveness
- “I have a right to...” - personal rights and their importance in improving the quality of relationships with other people
- Assertive toolkit - refusal, expressing emotions and ideas, giving feedback, responding to a difference of views, criticisms and allusions, escalating assertion
- Work on a positive self-talk - how to increase your self-esteem
Schedule and prices
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