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Assertiveness

In this training you’ll learn how to have more productive relationships with those around by developing the skills required to express your feelings and thoughts in a constructive way while respecting the rights of others.
Code: SS-087
Duration: 16 hours

Description

In this training you’ll learn how to have more productive relationships with those around by developing the skills required to express your feelings and thoughts in a constructive way while respecting the rights of others. You will discover how to respond to negative reactions from those around you and how to work on feeling good about yourself.

Roadmap

  • Assertiveness - what is it? The concept and foundations of assertiveness
  • “I have a right to...” - personal rights and their importance in improving the quality of relationships with other people
  • Assertive toolkit - refusal, expressing emotions and ideas, giving feedback, responding to a difference of views, criticisms and allusions, escalating assertion
  • Work on a positive self-talk - how to increase your self-esteem

Objectives

  • How to focus on your own objectives while considering those around you
  • How to adapt your communication to the situation and person and give constructive feedback
  • How to increase motivation and effectiveness
  • How to recognize conflicts and resolve them in a positive way
  • How to improve your self esteem

Target Audience

  • Managers
  • High potentials
  • Anybody interested in becoming more assertive


Register for the next course
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Registering in advance ensures you have priority. We’ll notify you when we schedule the next course on this topic
Bucharest €240
Krakow €240
Wroclaw €240

Invoices for the course will be issued in local currency. All fees above can change according to training location and delivery mode and are subject to change while scheduling. Price does not include VAT.

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Luxoft Warsaw - Warsaw Spire, plac Europejski 1, 00-844 Warszawa
Dimitrie Pompeiu nr 5-7 , building C, Et. 5, sect 2, Bucharest, 014459

Contact phone:

021 371 4858
Luxoft Poland Wroclaw - Silver Tower pl. Konstytucji 3-go Maja 3 50-048 Wroclaw
Aleja Generała Tadeusza Bora-Komorowskiego 25, Quattro Business Park Five, 31-476 Kraków, Poland

Contact phone:

+48 122110650
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