Assertiveness
Assertiveness
Duration
8 hours
Location
Online
Language
English
Code
SS-087
€ 210 *
Training for 7-8 or more people? Customize trainings for your specific needs
Description
Using assertive communication in your personal behavior is a matter of practice and more practice. And this is what this training is about – finding out about different methods and using them in practical sessions to become more effective in communicating with others.
After completing the course, a certificate
is issued on the Luxoft Training form
is issued on the Luxoft Training form
Objectives
During the training, participants will:
-
Take care of their own interests while considering others;
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Adjust their form of expression to the situation and person, giving constructive feedback;
-
Increase motivation and effectiveness in communication;
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Recognize conflicts, prevent or resolve them positively;
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Raise their self-esteem.
Target Audience
All people who would like to improve their communication skills.
Prerequisites
SS-088 Enhanced Interpersonal Communication
Roadmap
- Assertiveness - what is it? The concept and foundations of assertiveness;
- Assertive behavior versus other behaviors
- I have a right to... - personal rights and their importance in improving the quality of relationships with other people;
- Specific tools for Assertive communication
- Giving constructive feedback – how to talk and not get into conflicts
- Escalating assertion – Pamela Butler’s 4 steps
- Saying „NO” – how to refuse and at the same time maintain good relationships
- Reacting to criticism and verbal attack
- Work on positive self-talk - how to increase your self-esteem.
Schedule and prices
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