Upgrade Your Emotional Intelligence - Level 1
Description
Developing your emotional intelligence can reliably increase your successfulness in society and business, as well as your personal maturity and satisfaction with your relationships.
Essentially, it’s a set of skills united into four subgroups:
- Understanding yourself: your motives, feelings, complexes, and strong points
- Managing yourself: your states, habits, and motivation
- Understanding others: other people’s emotions and feelings, motives and personal traits
- Influencing other people: their feelings, desires, states, and consequently their beliefs
The Level 1 training covers the first two themes — understanding yourself and managing yourself. The two remaining themes will be covered by the Level 2 training
is issued on the Luxoft Training form
Objectives
Teach trainees to better understand themselves and their reactions to other people.
Teach trainees to better manage their reactions and their motivation.
Teach trainees how to develop maturity and commitment to themselves and their decisions and behavior. Provide them with more control over themselves and their productivity.
Target Audience
Specialist and experts – this training is recommended as an important investment to improve the quality of life, relationships (personal and business), and productivity.
Managers – this training will help them, through understanding their self and mechanisms of their motivation, learn to better understand processes that go on with their teams.
Roadmap
Day 1.
Module 1. The notion of Emotional Intelligence. Emotions as a resource and function. Motives and needs. Sources of motivation. Unbiasedness in dealing with your emotions.
Practice: Examine and analyze your emotions. How do they appear and manifest themselves? What do they give and how do they change?
Practice: Unbiased communication and thinking in the format “What intention is behind this and what resource is there?” instead of “Is this good or bad?”
Module 2. Value of Emotional Intelligence. Base Emotions. Plutchik's wheel of emotions. States of irritation, anxiety, emotional fatigue. Burnout. Stress. Resource states.
Practice: Recognizing and tracking emotions.
Practice: Dealing with Anger, Fear.
Practice: Dealing with Irritation, Emotional fatigue.
Practice: Dealing with Resource States.
Module 3. Motives and motivation. The theory of Deci and Ryan. Motivation as a consequence of unsatisfied needs. «Helpful and harmful” motivation. Positive intent. Access to your own internal reactors of energy and motivation. “Must” and “Right” as motivation blockers. Conscious choice “Want” and “Choose” as keys to the power of action.
Practice: Analyze your unsatisfied needs through analyzing examples of your non-constructive (not helpful) behavior.
Practice: Analyze the level of your motivation at work in the context of various tasks and activities.
Practice: Turn on motivation and manage it through recognizing your motives and conscious choice.
Practice: Techniques and approaches to manage energy and motivation.
Day 2.
Module 4. Dealing with your “constraints” (lack of helpful / excess of harmful habits). Changing your behavior. Self-development as a successful habit. Commitment as a successful habit.
Practice: Define your personal comfort zones, growth areas, and impediments.
Practice: Design new behavior, learn new behavior models using emotional intelligence.
Practice: Deal with the “feeling’ of commitment and develop the ability to use your commitment “feeling.”
Module 5. Emotions and their role in decision making. How to make conscious decisions. Material consolidation.
Practice: Deal with decisions which have been postponed or not made.
Practice: Check decisions for “safety” with regard to you and other people.
Practice: Develop the skill of moving form decision to action.
Practice: Make and implement hard decisions.
Practice: Exercise for material consolidation “Joys of Life”.
[1] This means full-tile 8-hour days. Conducting the training in another format will required different splitting by days.